Flint River Ranch Distribution Centers

Unlike many commercial pet food brands, Flint River Ranch ultra premium pet foods and treats are never "warehoused" or left for weeks (or months) to sit on store shelves — they are delivered to one of FRR's 15 distribution centers and prepped for shipping within two days of manufacture. This guarantees that the freshest and healthiest possible product arrives at your door in the shortest period of time.

The following is a current listing of Flint River Ranch regional centers. Note that Flint River Ranch orders may ship in multiple parts from different centers and arrive on different days.

Click for FRR Delivery Timeframes

Western U.S. (West Coast)

• Denver, Colorado (Commerce City, CO)
• Los Angeles, California (San Bernardino, CA)
• San Francisco, California (Stockton, CA)
• Salt Lake City, Utah (UT)
• Portland, Oregon (Tualatin, OR)

Eastern U.S. (East Coast)

• Atlanta, Georgia (GA)
• Pittsburgh, Pennsylvania (Thornburg, PA - Western Penn.)
• Harrisburg, Pennsylvania (Eastern Pennsylvania)
• Tampa, Florida (FL)
• Keene, New Hampshire

Central U.S. (Midwest / Southwest)

• Chicago, Illinois (Addison, IL)
• Columbus, Ohio (Chillicothe, OH)
• Kansas City, Kansas (KS)
• Dallas, Texas (Grand Prairie, TX)
• Minneapolis, Minnesota (St. Paul, MN)

Flint River Ranch Delivery Information

Flint River Ranch Returns

A+ Flint River Ranch offers an Unconditional 100% Total Satisfaction Guaranteed 30-day Return Policy through Flint River Ranch. Under this policy, Flint River Ranch will refund the original product price for any Flint River Ranch food or product returned via prepaid shipping within 30 days of customer receipt of order. Returned items need to be shipped to the closest of the two main Flint River Ranch regional distribution center locations:

West Coast: (Denver, Colorado): PSI Packaging (Flint River Ranch), 4040 S Holly St Unit 20, Denver CO 80216
East Coast (Atlanta, Georgia): Pet Direct USA (Flint River Ranch), 4725 Fulton Industrial Boulevard, Atlanta, GA 30336

To initiate a return, contact FRR toll free at (800) 354-6858 or email FRR Returns for a RAC (return authorization code) — this RAC is required before a return can be processed. FRR Returns will provide instructions and the correct return address to send the remaining product. Please include a copy of the original invoice, the RAC number, and a statement for the reason of return.

All "Automatic Shipments" returned will result in the cancellation of future Auto-Ships; you will need to contact us in order to reinstate your adjusted Auto-Ship schedule.

If a UPS Return Call Tag request is needed, the cost of the call tag will be deducted from any refund or credit.

For all orders past 30 days of original purchase, Flint River Ranch needs to be contacted directly at (800) 354-6858 for additional return guidelines.

If you have any questions regarding Flint River Ranch pet food ingredients, formulas, or programs, please contact us at:

E-Mail: (Typically Fastest Response)  Phone: Fax: Hours: Web: Mail:

aplus at aplusfrr dot com and aplus at aplus-flint-river-ranch dot com (877) 919-5356 (Toll Free) (877) 919-5356 M-F 9:00A - 6:00P EST www.aplusfrr.com and www.aplus-flint-river-ranch.com Pure Dog, LLC - A+ Flint River Ranch 6409 Fayetteville Rd, Suite #120-245 Durham, NC 27713